Common Insurance Questions

  • We’re in-network with Blue Cross Blue Shield (BCBS), Aetna, and Cigna. We do not accept Medicare or Medicaid.

  • If you are a State of North Carolina employee, you may qualify for the CPP plan, which covers copays. Contact your HR representative for details.

  • For out-of-network services, you will need to pay out of pocket, but your insurance may offer reimbursement. Check with your insurance company for details.

  • To confirm if we are in-network with your insurance plan, call your insurance helpline or check their website.

  • If you have not met your deductible, you will be responsible for the full cost of services until the deductible is reached.

  • If you have dual insurance coverage, you will need to pay out of pocket initially. We can provide a superbill upon request, which you can submit to your insurance companies for reimbursement based on your plan’s benefits.